This privacy policy sets out how Open Hands uses and protects any information that you give us when you use this website. Open Hands is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.
Open Hands may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
About Open Hands
Open Hands is a 501(c)(3) nonprofit originally registered with the IRS in February 2014.
Our website address is openhands.org.
Our mailing address is PO Box 180, West Milton, PA 17886.
Contact Forms
When you send us a message using our contact form, you agree to provide us with your name, mailing address, email address, and other personally identifying information including IP address. We only use that contact information to respond to your request.
We use Google reCAPTCHA on this site. reCAPTCHA collects personal information from users to make the determination of whether they are human and not a bot to prevent SPAM. The reCAPTCHA algorithm checks to see if there is a Google cookie placed on the computer being used. An additional reCAPTCHA cookie will then be added to the user’s browser.
You can read Google’s terms and privacy for more information.
Because we use Stripe to process donations, we do not collect any bank or credit card information from our contributors. Your financial information is handled by Stripe and falls under their privacy policy.
Email newsletters
When you sign up to receive email newsletters, your e-mail address and any other contact information you provide will be stored in Mailchimp, our email newsletter service provider.
Donations
When you make a financial contribution through our website, the website records your billing address to provide a receipt for your donation.
User Registration
For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time, except they cannot change their username. Website administrators can also see and edit that information.
Cookies
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content
Pages on this site may include embedded content such as videos and images. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
We use Google Analytics on this site. Google Analytics gathers data about you as our visitors. It records what website you came from to get here, how long you stay, what pages you visit, what kind of browser you’re using, and a lot more technical data. The tracking information helps us to understand what attracts people to this site and what they read. This helps us make good decisions about the design and content for this site. Occasionally we aggregate statistics about the visitors to this site. No personally identifying data is included in this type of reporting. We respect the bounds of the Google Analytics Terms of Service. If you prefer to avoid this tracking, you can opt out of Google’s advertising tracking cookie or use a browser plugin to opt out of all Google Analytics tracking software.
Your Data Rights
We do not share, sell, lease, or otherwise provide your personal information to any partners or providers without your consent.
If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
To request an exported file of your personal data, or to request that we erase any personal data we hold about you, please email [email protected].
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Our Partners
Our website is hosted by Wordify in their Council Bluffs, Iowa (USA) datacenter. They do not retain personal data that is stored on our site or sent through contact forms.
LifeX Marketing serves as webmaster for our site, and their staff has agreed to be bound by the terms of this policy.
Stripe processes credit cards using a tokenized process that does not store your credit card information on our website. You may opt to save payment information in your user account, but there is no way for your card information to be stolen from our website.
Mailchimp provides our email newsletter service, and stores contact information about those who subscribe to receive our newsletters.
Additional Information
Data Protection
Communication between our site and your computer or mobile device is encrypted using a secure certificate.
Security updates to our website are automatically installed, with daily update checks by our webmaster.
WordFence provides an endpoint firewall for the website, and tracks failed login attempts and admin logins for the site, including IP address and hostname for the failed and successful logins.
Data Breaches
If our website is breached by a third party, we will disclose to all users with accounts on this website the nature and extent of the breach, including any personal information that may have been compromised.
Changes to this Policy
This privacy policy is effective as of January 18, 2024. This policy may be amended without prior notice. We encourage you to review this policy regularly to ensure you agree with the terms of ongoing use.
